Architecture and patterns for IT service management, resource planning, and governance [electronic resource] : making shoes for the cobbler's children / Charles T. Betz.
By: Betz, Charles T.
Contributor(s): ProQuest (Firm).
Material type:
BookPublisher: Amsterdam ; Boston : Elsevier/Morgan Kaufmann, c2007Description: xxix, 417 p. : ill.Subject(s): Information technology | Information technology -- Management | Computer network architecturesGenre/Form: Electronic books.DDC classification: 004 Online resources: Click to View
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Includes bibliographical references (p. 397-406) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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