PREFACE; 1 MAKE OF THE UNKNOWN AN ADVENTURE; 2 TAKE CARE, LEST YOUR SUCCESS LEAD TO RUIN; 3 CONCEIVE A PLAN; PURSUE IT; 4 CELEBRATE DIFFERENCES, OR WATCH THEM BREED DISTRUST; 5 PREPARE FOR RIDICULE; 6 KNOW THE WORLD WILL CHANGE, DESPITE OR BECAUSE OF YOU; 7 LOOK FOR WHAT COULD BE, NOT JUST WHAT IS; 8 STEP BEYOND YOUR WALLS TO FIND YOUR WAY; 9 LISTEN WELL; 10 YIELD NOTHING TO THOSE WHO CAN'T SEE PAST THEMSELVES; 11 SEEK THE UNLIKELY ALLIANCE; 12 EMBRACE THE ARRIVAL OF THE NEW; 13 INVENT YOUR OWN FUTURE; 14 HONOR THE IMAGINATION; ACKNOWLEDGMENTS; ABOUT THE AUTHORS AND THE ILLUSTRATOR

Zenobia: a former industry giant that is bedeviled by paralyzing hierarchies, grossly inadequate communications, and distrust--is a broken place. Zenobia is a fortress doomed to collapse upon itself. Enter Moira, who has responded to a help wanted ad and seeks to find a given office, Room 133A. As she moves through the Zenobian maze, Moira makes some surprising discoveries about the power of teamwork, the role of the imagination, and the qualities that define true leaders. Her story is complemented and deepened by the story of a long-time Zenobia employee named Gallagher, the man who issued th.

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